Frequently Asked Questions

Yes, Archidecors is a Turkish brand using mostly domestic primary materials. Domestic content ranges from 50-100% depending on the product. We source premium components like hinges and hardware from Germany and Italy, while finishing materials are 50% imported to ensure the highest quality standards.

Yes, Archidecors operates as a fully Turkish enterprise with manufacturing facilities in Istanbul. We take pride in our Turkish heritage while maintaining international quality standards through selective use of premium imported components.

We offer free delivery within Istanbul and nearby provinces. For locations outside Istanbul, delivery charges apply unless it's a corporate project order. Our professional delivery team ensures safe and timely arrival of your furniture.

Yes, we handle international exports with ex-works arrangements or FOB (Free on Board) terms. We prepare goods in Istanbul and can provide door delivery. Our team coordinates with freight forwarders and ensures professional packaging compliant with each destination's requirements.

Archidecors provides a comprehensive 2-year warranty covering all non-user-caused issues. This warranty reflects our confidence in our craftsmanship and commitment to long-term customer satisfaction. Our after-sales support team is always available to address any concerns.

Even after the warranty period ends, we continue to support our customers with repair and maintenance services. Contact our customer service team, and we'll provide assistance to keep your furniture in excellent condition for years to come.

We offer three tiers of design service: (1) Free architectural consultation included with all furniture purchases; (2) Full 3D design service available for a fee, providing comprehensive visualization of your space; (3) Design-only service for clients who want professional interior design without furniture purchase.

Absolutely! Our 3D design service creates detailed visualizations showing exactly how your space will look with our furniture. This allows you to make confident decisions and ensures complete satisfaction before manufacturing begins.

Yes, custom manufacturing is one of our specialties. We can create furniture tailored to your exact specifications, including custom dimensions, materials, finishes, and styles. Whether you need something to fit an unusual space or want a completely unique design, our team can bring your vision to life.

Custom furniture production typically takes 6-12 weeks depending on complexity and current order volume. This includes design finalization, material sourcing, manufacturing, quality control, and finishing. We'll provide a specific timeline during your consultation.

Contact us through our website, phone, or visit our showroom for a detailed quote. Pricing depends on dimensions, materials, finishes, and complexity. We provide transparent, itemized quotes with no hidden fees, and we're happy to work within your budget to find the best solution.

We accept various payment methods including bank transfer, credit cards, and for corporate clients, we can arrange payment terms. A deposit is typically required to begin production, with the balance due before delivery.