Help Center
Frequently Asked Questions
The questions we hear most about our products, services, delivery and warranty, answered in one place. If yours is not here, write to us and we reply within one business day.
Manufacturing & Origin
Yes. Archidecors is a Turkish brand and most of its primary materials are domestic; domestic content runs from 50% to 100% depending on the product. Components such as hinges and hardware come from Germany and Italy, and half of our finishing materials are imported for quality.
Yes. Archidecors is a fully Turkish enterprise that manufactures in its own facility in Istanbul. We use imported components only where they are needed to meet international quality standards.
Delivery & Shipping
Delivery within Istanbul is free. For nearby provinces and addresses further out, the charge depends on the distance, except on corporate project orders. Getting your furniture to you safely and on time is our delivery team's job.
Yes. We export on ex-works or FOB (Free on Board) terms, and door delivery is available too. Your order is prepared in Istanbul, our team coordinates with the freight forwarders, and packing follows the destination country's requirements.
Warranty & Support
Archidecors gives a 2-year warranty that covers every issue not caused by the user. If something comes up, write to our after-sales team and we take it from there.
Yes, we keep supporting you with repair and maintenance after the warranty period ends. Repairs, refinishing and re-upholstery are done by us as a paid service, quoted after we see the condition of the piece; just write to us.
Design Services
We offer three tiers of design service: (1) Free architectural consultation included with all furniture purchases; (2) Full 3D design service available for a fee, providing comprehensive visualization of your space; (3) Design-only service for clients who want professional interior design without furniture purchase.
Yes. Our 3D design service shows in detail how your space will look with our furniture before you order, so you make the decision with your own eyes before manufacturing begins.
Custom Orders
Yes, custom production is most of what we do: your dimensions, materials, finishes and style. An awkward space or a one-off design is a normal brief here.
A single piece or a single room takes about six weeks to produce. A whole home runs two to three months. For hotel, residence and multi-unit projects the schedule is set per project once the scope is fixed. Every timeline covers design finalization, material sourcing, manufacturing, quality control and finishing; shipping time is added separately on export orders.
Pricing & Payment
Write to us through the website, call, or visit our showroom, and we prepare a detailed quote. Price depends on dimensions, materials, finishes and complexity. The quote is itemized with no hidden fees, and if you have a budget, we find the best solution within it.
Projects in Turkey are contracted in Turkish lira; export quotes are issued in USD or EUR. The payment schedule (deposit and balance) is set in writing with the quote. Bank transfer is the standard method, and for corporate clients we can arrange payment terms.
Related pages
- Custom furniture manufacturer
How dimensions, materials and finishes are set by the project.
- Hotel furniture
Contract furniture for guest rooms, lobbies and restaurants.
- Material library
Marble, wood, metal and fabric options with their technical properties.
- Warranty terms
What the warranty covers after delivery.
- Product catalogue
All models, grouped by category.
Still Have Questions?
Ask us directly about any product or service; you will have an answer within one business day.